Today, Trimac was honored by being named a top company for women to work for in transportation by Women in Trucking (WIT). This is the third consecutive year that Trimac has received this recognition, and it is especially poignant with Trimac celebrating its 75th year of operation. This also comes on the heels of winning the NTTC Harvison Safety Award as well as being named a Top Fleet by Trucking HR Canada.
“It’s turning out to be a very special anniversary year,” said Kara Gillespie, VP People and Culture. “We are extremely proud to once again be recognized by Women in Trucking Magazine, who have become the voice for women in our industry.”
“The fact that this recognition comes from a grass-roots nomination and voting process means a lot to us at Trimac. We appreciate being acknowledged for providing an inclusive environment and the flexibility for women to build long and rewarding careers with us. We know there is an untapped pool of future employees that we are eager to welcome into our Trimac Family.”
“Women in Trucking created the award in 2018 to promote the accomplishments of companies that are focused on the employment of women in the trucking industry,” said Ellen Voie, president and CEO of WIT. “We would like to congratulate all recipients for this well-deserved recognition.”
The list of recipients is comprised of a diverse range of business sectors in the commercial freight transportation marketplace, including motor carriers, third-party logistics companies, and original equipment manufacturers. Companies are normally recognized in person at the WIT Accelerate Conference & Expo, but due to COVID-19 this year’s event will be virtual.
“There are several key features that distinguish companies recognized on this list,” said Brian Everett, Publisher of Redefining the Road- WIT’s quarterly magazine. “This includes corporate cultures that foster gender diversity; competitive compensation and benefits; flexible hours and work requirements; professional development opportunities; and career advancement opportunities.”
“In its third year of existence, this award has been driven by the marketplace,” continued Everett. “The sheer number of individuals in the industry who participated in the process is incredible. Nearly 13,000 votes were cast to identify the companies named to the list!”
Congratulations to all the other companies that received this recognition, and to the women of Trimac that make us so proud each day!
Aujourd’hui, Trimac a eu l’honneur de recevoir le prix national de la sécurité (NTTC) dans la division Harvison, composée de camions-citernes ayant parcouru plus de 15 millions de miles. C’est la troisième fois que Trimac reçoit ce prix qui souligne les entreprises ayant une forte culture en matière de sécurité.
“Au nom des 3 500 hommes et femmes de Trimac et de la famille McCaig, nous sommes honorés d’accepter ce prix”, a déclaré Bill Marchbank, directeur de l’exploitation.
“Il y a beaucoup de grandes entreprises au sein de la NTTC qui ont un dossier de sécurité exceptionnel et qui ont reçu ce prix, et c’est une leçon d’humilité que de figurer parmi elles. La direction de Trimac tient à remercier tout particulièrement nos employés et partenaires qui ont rendu cela possible grâce à leurs efforts”.
“Il y a deux ans, nous avons changé notre approche avec le programme “Rooted in Safety”, en cherchant à créer une culture d’apprentissage qui recherche les dangers et qui est sensible à nos opérations. Ce prix est une formidable reconnaissance de notre amélioration, et notre équipe est enthousiaste à l’idée de poursuivre ce long chemin que nous nous sommes fixé”.
Lors de l’événement virtuel organisé aujourd’hui, G&D Trucking – Hoffman Transportation, a rejoint Trimac au sommet de sa propre division pour les transporteurs de moins de 15 millions de miles. Trimac a également reçu un prix du mérite pour son amélioration d’année en année, ce qui témoigne de l’objectif d’amélioration continue.
L’équipe de Trimac a regardé la présentation de manière virtuelle ; Bill Marchbank, Lance Hagler – Directeur du département de la Sécurité et la Conformité, Bill Roop – Chauffeur de la compagnie, et Roger Martinez – VP Sud-Ouest étaient réunis à Houston, tandis que Bob Beach, VP Sécurité et Conformité s’est connecté depuis Toronto.
“Tout d’abord, le mérite de ce prix revient à notre équipe”, a déclaré M. Beach. “Tout le monde a travaillé à l’amélioration de notre culture en matière de sécurité en adoptant un changement de direction significatif qui a débuté il y a deux ans”.
“Tactiquement, nos cadres supérieurs ont soutenu l’augmentation de nos professionnels de la sécurité sur le terrain, et nous avons changé leur orientation, passant d’auditeurs à formateurs, ce qui a contribué à améliorer le niveau de confiance de nos employés”.
“La clé de ce prix a été l’adoption d’un système de sécurité sociotechnique”, a poursuivi M. Beach. “Cela nous a permis de nous éloigner des indicateurs un peu arriérés de l’industrie pour nous concentrer sur les indicateurs avancés. Cela signifiait non seulement de signaler les accidents évités de justesse, mais aussi de rechercher activement et de trouver les problèmes à résoudre, avant qu’ils ne se produisent – en particulier ceux qui pourraient avoir un impact significatif sur les personnes, les biens ou l’environnement”.
“Ce changement de stratégie a été combinée à une amélioration significative de notre processus d’enquête sur les incidents. Nous avons examiné non seulement les actions des individus, mais également la façon dont l’organisation a pu contribuer par inadvertance aux incidents. Parallèlement à ce travail, une grande partie de l’activité consiste à effectuer une analyse des risques dénotés par nos employés dans l’exécution de leurs tâches, et à transformer ces analyses en procédures de fonctionnement et en matériel de formation pour les nouveaux employés.
Ayant également fêté ses 75 ans cette année, la NTTC a été la voix de l’industrie des camions-citernes et une ressource reconnue par ses dirigeants. Elle compte parmi ses membres plus de 600 entreprises spécialisées dans les services de transport en vrac par camion-citerne dans toute l’Amérique du Nord. Les Mileage Divisions portent le nom des deux premiers présidents de l’association soit Austin Sutherland (1945-1972) et son successeur, Cliff Harvison (1972-2005).
“Nous voulons remercier la NTTC d’être une leader dans la défense des efforts de sécurité de l’industrie des camions-citernes”, a déclaré Matt Faure, président et directeur général.
“Être reconnu parmi nos pairs au sein de l’industrie du transport est un accomplissement pour Trimac. Merci à tous ceux qui ont participé à cette réalisation – des remerciements particuliers pour notre équipe de première ligne qui incarne chaque jour nos engagements en matière de sécurité”.
Félicitations à tous les autres lauréats qui ont été reconnus à travers le NTTC, et à toute l’équipe de Trimac !
Today, Trimac was honored to receive the National Tank Truck Carriers (NTTC) Competitive Safety Award in the Harvison Division, consisting of tank carriers with over 15 million miles. This is the third time that Trimac has received this award and highlights the commitment to a strong safety culture.
“On behalf of the over 3,500 men and women of Trimac and the McCaig Family, we are honored to accept this award,” said Bill Marchbank, COO.
“There are many great companies in the NTTC with outstanding safety records that have received this award, and it is humbling to be included among them. The leadership group at Trimac especially would like to thank our employees and contractors who made this possible through their efforts.”
“Two years ago, we changed our approach with the Rooted in Safety Program, setting out to create a learning culture that looks for hazards and is sensitive to operations. This award is wonderful recognition of our improvement, and our team is excited to continue this long journey we have set for ourselves.”
In the virtual event hosted today, G&D Trucking – Hoffman Transportation, joined Trimac atop their own Division for carriers under 15 million miles. Trimac was also recognized with a Merit Award for year-over-year improvement, which speaks to the goal of continuous improvement.
The Trimac team watched the presentation virtually, with Bill Marchbank, Lance Hagler – Director Safety Services & Security, Bill Roop – Company Driver, and Roger Martinez – VP Southwest assembled in Houston, while Bob Beach, VP Safety & Risk Management logged in from Toronto.
“First of all, the credit for this award has to go to our Team,” said Beach. “Everybody has worked towards improving our safety culture by embracing the significant change of direction we began two years ago.”
“Tactically, our senior management supported doubling our salaried field level safety professionals, and we changed their focus from being auditors, to being coaches and trainers, which helped improve trust levels with our employees.”
“Key to this award was embracing the use of a socio-technical safety system,” continued Beach. “This moved our focus away from industry standard lagging indicators, switching instead to leading indicators. This meant not only reporting near misses, but also everybody actively searching for and finding issues to fix, before they occur – especially those that could have a significant impact on people, property or the environment.”
“This shift in strategy was combined with a significant improvement in our incident investigation process. We looked beyond just the actions of the individual, but also how the organization may have been inadvertently contributing to incidents. Concurrent with that work, a significant amount of activity doing a full employee led hazard analysis of each of our processes, and translating those into new employee vetted SOP’s and training materials is well underway.”
Also turning 75 this year, the NTTC has served as the voice of the tank truck industry and the recognized resource of its leaders. Membership is comprised of over 600 companies that specialize in bulk transportation services by cargo tank throughout North America. The Mileage Divisions are named after the association’s first two and longest-serving presidents, Austin Sutherland (1945-1972) and his successor, Cliff Harvison (1972-2005).
The members of the NTTC generate roughly 5% of all truck freight revenue the USA, while representing 25% of all truck freight in terms of tonnage due to the heavy nature of the liquid bulk products we handle.
“We want to thank the NTTC for being a leader in advocating for the tank truck industry safety efforts,” said Matt Faure, President and CEO.
“For Trimac to be recognized among our peers within the transportation industry is an amazing accomplishment. Thank you to everybody involved in this achievement – with a special acknowledgement to our front-line team who embody our safety commitments every day!”
Congratulations to all the other recipients who were recognized across the NTTC, and the entire team at Trimac!
In Trimac’s 75-year history, we’ve had many amazing and long-time team members, but none that have reached 50 years of dedicated service – until today.
Robin Felker, a Company Driver based out of our Nanaimo Branch in the Northwest started his career in 1970, when a gallon of gas cost 36 cents, the Boeing 747 made its debut, and the Rolling Stones were topping the music charts.
During his 50-year career, Robin has seen many changes in the transportation world and his own life. Starting his career in Kamloops at the age of 21, Robin eventually made the shift to owning his own truck as an Independent Contractor and moving his family to Nanaimo in 1986.
“There are always ups and downs in trucking, with either changes to equipment or economics,” said Robin. “It’s just the nature of the business, and you have to remain calm and positive to get through it.”
“One thing that never changed was the support from my family. In particular, my wife Jody has been the bedrock throughout my entire 50-year career. Whether it was making sure I had a healthy lunch or picking up tires or other equipment for my truck, I could not have asked for more. Any success I’ve had is in no small part due to her support.”
Robin also couldn’t be more proud of his two children Jason (49) and April (46), who have gone on to have their own lives and careers. Jason at one point even had followed in his father’s footsteps by getting his Class 1 license.
Robin has hauled many products over his career, starting with asphalt in Kamloops, and now chemicals for pulp mills. “My favorite product to haul is gasoline,” continued Robin. “But I certainly don’t mind my current routes on Vancouver Island, which is one of the most beautiful parts of the world.”
To celebrate his milestone with Trimac there was a plan to recognize Robin at the 75th Anniversary Kick-off event in April. However, as COVID-19 has forced the postponement of the event, the full celebration will have to wait until we can all be together safely.
In the meantime, Paul England, Terminal Manager made a special trip to surprise Robin and recognize this amazing achievement. Robin was presented with a certificate for a free set of tires courtesy of Continental, and even more impressive – a scale model of a 2001 Western Star truck in Trimac Colors, which was the last truck that Robin had prior to eventually switching to a company truck.
The model was a labor of love by Glynn Johnson, Loader out of Langley BPL, who worked diligently for several months to create it. A scale model of the 2001 Western Star was not readily available, requiring Glynn to get creative and customize many of the pieces.
“The attention to detail and skill that Glynn put into the model is on par with Robin’s worthiness in receiving it,” said Paul. It is clearly a passion of Glynn’s, and a very impressive result!”
Joining Paul to celebrate Robin in Nanaimo was Andrew Pickell, Planner out of Richmond, and Derek Fyke, Driver Trainer out of Langley.
“Both Andrew and Derek have developed strong relationships with Robin,” continued England.
“Andrew treats Robin with the respect he deserves, and he exemplifies best practices in dispatching. Derek worked very closely with Robin on adapting to the ISAAC system and other technology enhancements over the years. With support like this from his teammates, Robin has adapted to everything that has come his way over his 50-year career.”
Robin also lends his own kind of support to his fellow Trimac teammates, and one memory in particular stood out to his former Manager in Langley, Rob Atkinson.
“I was sent to Nanaimo to work on a new process, and I off-handedly mentioned that I was tired of being on the road, and feeling a bit homesick,” said Atkinson. “And wouldn’t you know it – the next day, Robin brought me in some home-made peanut butter cookies that Jody had made. It meant a lot to me that he made note of this and shared a little bit of his family with me.”
And family is something that Robin has felt since starting at Trimac, now 50 years ago.
“When Gordon Heslop hired me, he told me I had better stay on for a while if he was willing to train me,” continued Robin.
“At the time, I never dreamed that I would still be working at Trimac 50 years later. But after 2 or 3 years here, I knew I would always stay because Trimac had become a family for me. I appreciate all the support and friendships I have made over the years, making the thought of staying until 50 years a pretty easy decision!”
“We want to celebrate Robin, and all those who have contributed to his success at Trimac over the last 50 years,” said Matt Faure, President & CEO of Trimac.
“He has been a model of consistency and professionalism, and he has made those he works with feel part of the Trimac family. I am proud that he has chosen Trimac to be his home, and we are grateful for his 50-years of dedicated service with safety. Congratulations to Robin, his wife Jody and his family on this amazing milestone!”
Trimac Transportation is getting a much-needed dose of employee wellness in the form of mental health and resilience training offered through headversity.
Kara Gillespie, VP of People and Culture at Trimac Transportation has been impressed with headversity and the partnership they have developed, she says, “headversity’s app empowers people to take control of their own mental health and helps educate people that what they are experiencing is normal in today’s fast-paced society. It’s a matter of getting the right tools in people’s hands to build the resiliency we all need these days to keep up with life’s challenges.”
The US and Canadian governments recently deemed truck driving an essential service during the COVID-19 crisis. While many now understand the great importance of maintaining a supply chain, most do not know about the increased stress and stigma that drivers are facing during this time.
“COVID-19 has impacted everybody. People are worried about their family, friends, community, and how it will impact the economy and their jobs. We are all experiencing stress and anxiety levels higher than ever before.”
Gillespie notes, “The transportation industry has been recognized as an essential service required to keep going and deliver much-needed goods and supplies. Without drivers, mechanics, washrack technicians, and dispatchers continuing to do what they do each day, grocery store shelves would be empty, gas stations would run out of fuel, and medical supplies will not get to hospitals.”
“This is a heavy, but honorable burden our industry carries. However, we are hearing how difficult it is for our drivers to find food on the road with restaurants closing, or access to bathrooms or hotels to sleep for the night. This is adding to the stress of what they are already feeling during these unprecedented times.”
All of Trimac’s employees have access to the full suite of mental health support offered by headversity, including self-assessments, tracking tools, and curated content based on personal needs. During this heightened time of stress, these types of tools are valued by organizations as they support the mental health of employees while they are remote.
Gillespie recognizes this platform as a leader.
“There has never been a more important time to take care of the mental health for all of our team members. The headversity app is the perfect tool for us to reach all of our people who are spread out geographically across North America. They can use it anytime, anywhere, in private, in small or large doses, and with full access to vital information and support to help them face each day feeling more empowered over their own mental health and take things one day at a time.”
Dr. Ryan Todd, headversity CEO and also a psychiatrist, said it was important for his company to provide extra support for Trimac staff because they’re braving the front lines of this fight.
“We have so much gratitude for all the heroic employees who continue to work and provide much needed services across Canada. It starts with our mental health, as we all cope with this new reality. For Trimac truck drivers who are out there on the road on their own, we are pleased to offer them complimentary access to our app when resilience is needed most. It’s the least we can do to offer support.”
During these unprecedented and uncertain times, our drivers are relying on others to assist them in providing an essential service. Even a formerly simple task to find hot food has become difficult, and grocery stores are now mostly picked over. This especially hits home with out-of-area drivers who can no longer find a place to rest due to many motels shutting down due to COVID-19 concerns.
“I realized our drivers were struggling to find a space that would take them,” said Jeff Stevens, Operations Manager in Sundre. “I reached out to a local hotel to provide Trimac drivers with a shower, towels, soap, and the ability to rent rooms if needed. The motel was understandably concerned about exposing their business to visitors who might be infected with COVID-19. Once I explained how they could help our drivers provide an essential service, they were happy to allow our drivers to shower and sleep there.”
Trimac has recently started the #ESSENTIAL campaign, not only to highlight that transportation is an essential service, but that we rely upon motels, restaurants, and truck stops to keep our drivers providing an essential service, and keep the supply chain intact.
“Jeff has always been there for his team,” said Besnik Gasi, Area Manager in the North West. “He often gets them soup and coffee on colder days to show his appreciation for their hard work. He’s truly a team player, and exemplary of how an individual can make a difference.”
“We also can’t thank the motel owner enough for allowing our drivers to stay there. We will be sure to use their services for years to come.”
Trimac would like to thank all of the businesses who continue to provide their services so our drivers can continue to work. We are also proud of each and every one of our employees who show the Trimac spirit during these challenging times!